Yes, they are legit. Customer service was great from start to finish and they kept me informed throughout the process. I was worried about some customs issues as Australian customs are quite strict, but they sorted everything out. Thank you very much. The doll is also very beautiful. I love everything about it! It’s just as good as it shows on the website, if not better. Once again, thank you guys very much. I will definitely be coming back to the site for more dolls!